02
1GLOBAL
Projects overview
Compagny: 1GLOBAL
1GLOBAL is a global telecommunications company offering eSIM-based connectivity and compliance tools for both B2B and B2C sectors. One of their products, Message+, helps financial organizations securely capture SMS and WhatsApp communications to meet strict regulatory compliance requirements.
My role
- Led the UX and UI design of a fully compliant messaging solution integrated into Microsoft Teams.
- Designed features tailored for enterprise-level users, including admin and compliance-focused functionalities.
- Collaborated with developers and stakeholders in an Agile workflow (2-week sprints).
Challenges
- Designing within Microsoft Teams' UI/UX guidelines while ensuring seamless support for SMS and WhatsApp message capture.
- Maintaining a smooth Agile workflow across multiple sprints and overlapping projects.
- Implementing special features for compliance officers and admins, including access control and exporting tools.
- Adapting to technical constraints and changing requirements throughout development.
Process &Solution
- Research-first approach:
- Deeply explored Microsoft Teams design patterns and limitations.
- Analyzed competitors such as WhatsApp and iMessage to identify usability strengths and gaps.
- Developed UX flows to create a simple yet effective user journey.
- Strategic planning:
- Prioritized tasks, set clear deadlines, and prepared focused questions for every stakeholder meeting.
- Maintained flexibility to adapt to development constraints.
- Continuous testing:
- Ran user tests with internal services and external clients.
- Integrated feedback throughout development to ensure alignment with real-world compliance needs.
Results
- The app was successfully launched and adopted by major financial organizations.
- Increase in revenue, proving product-market fit.
- The solution helped strengthen 1GLOBAL’s offering as a trusted compliance partner.
Design
Let’s work together
Legal Notice
02
1GLOBAL
Compagny: 1GLOBAL
1GLOBAL is a global telecommunications company offering eSIM-based connectivity and compliance tools for both B2B and B2C sectors. One of their products, Message+, helps financial organizations securely capture SMS and WhatsApp communications to meet strict regulatory compliance requirements.
My role
- Led the UX and UI design of a fully compliant messaging solution integrated into Microsoft Teams.
- Designed features tailored for enterprise-level users, including admin and compliance-focused functionalities.
- Collaborated with developers and stakeholders in an Agile workflow (2-week sprints).
Challenges
- Designing within Microsoft Teams' UI/UX guidelines while ensuring seamless support for SMS and WhatsApp message capture.
- Maintaining a smooth Agile workflow across multiple sprints and overlapping projects.
- Implementing special features for compliance officers and admins, including access control and exporting tools.
- Adapting to technical constraints and changing requirements throughout development.
Process &Solution
- Research-first approach:
- Deeply explored Microsoft Teams design patterns and limitations.
- Analyzed competitors such as WhatsApp and iMessage to identify usability strengths and gaps.
- Developed UX flows to create a simple yet effective user journey.
- Strategic planning:
- Prioritized tasks, set clear deadlines, and prepared focused questions for every stakeholder meeting.
- Maintained flexibility to adapt to development constraints.
- Continuous testing:
- Ran user tests with internal services and external clients.
- Integrated feedback throughout development to ensure alignment with real-world compliance needs.
Results
- The app was successfully launched and adopted by major financial organizations.
- Increase in revenue, proving product-market fit.
- The solution helped strengthen 1GLOBAL’s offering as a trusted compliance partner.
Let’s work together
Legal Notice
02
1GLOBAL
Compagny: 1GLOBAL
1GLOBAL is a global telecommunications company offering eSIM-based connectivity and compliance tools for both B2B and B2C sectors. One of their products, Message+, helps financial organizations securely capture SMS and WhatsApp communications to meet strict regulatory compliance requirements.
My role
- Led the UX and UI design of a fully compliant messaging solution integrated into Microsoft Teams.
- Designed features tailored for enterprise-level users, including admin and compliance-focused functionalities.
- Collaborated with developers and stakeholders in an Agile workflow (2-week sprints).
Challenges
- Designing within Microsoft Teams' UI/UX guidelines while ensuring seamless support for SMS and WhatsApp message capture.
- Maintaining a smooth Agile workflow across multiple sprints and overlapping projects.
- Implementing special features for compliance officers and admins, including access control and exporting tools.
- Adapting to technical constraints and changing requirements throughout development.
Process &Solution
- Research-first approach:
- Deeply explored Microsoft Teams design patterns and limitations.
- Analyzed competitors such as WhatsApp and iMessage to identify usability strengths and gaps.
- Developed UX flows to create a simple yet effective user journey.
- Strategic planning:
- Prioritized tasks, set clear deadlines, and prepared focused questions for every stakeholder meeting.
- Maintained flexibility to adapt to development constraints.
- Continuous testing:
- Ran user tests with internal services and external clients.
- Integrated feedback throughout development to ensure alignment with real-world compliance needs.
Results
- The app was successfully launched and adopted by major financial organizations.
- Increase in revenue, proving product-market fit.
- The solution helped strengthen 1GLOBAL’s offering as a trusted compliance partner.
Let’s work together
Legal Notice